At Fielding Hills Winery, your satisfaction is very important to us. We are committed to delivering your product in excellent condition and in a timely manner. Order processing time is contingent upon credit card authorization and shipping contingent on weather conditions.
Merchandise Damaged in Shipping, In order to submit a claim for damage in shipping please retain all damaged packaging material, wine and bottles, contact us and contact the carrier.
Dissatisfaction with the Quality/Taste of Wine Received –While ratings, testimonials and reviews may influence your decision, the ultimate judgment is yours. Although we work toward providing you with as much information as possible to help you make a selection you will enjoy, we cannot guarantee that you will like the taste of every bottle of wine you select. However, in the unlikely event you do experience a problem with the quality/taste of a bottle, please contact us.